Privacy policy

Mosaic Project SRL appreciates the trust you place in its services and is committed to protecting your personal data. In this privacy policy, we will explain how we collect, use, store and protect the personal data you provide to us in accordance with Regulation (EU) 2016/679 (GDPR) and applicable national law.

We reserve the right to periodically update and amend this policy to reflect changes to internal procedures, services or legal requirements. We recommend that you consult this document periodically to keep up to date with the latest updates.

1. Who we are and how to contact us
Agrodot is the trade name of Mosaic Project S.R.L., a company registered in Romania, with registered office in Schitu Duca, str.Principală, nr.16, jud. Iași, 707435. As a data controller, we are committed to respecting your rights and protecting the information you provide.
For questions or requests regarding data protection, please contact us at the e-mail address: sales@agrodot.ro or by mail to our office.

2. What types of personal data we collect
We collect personal data that you provide to us directly, through our website or other channels. Examples of data collected include:
User account: first name, last name, e-mail address, phone number.
Orders: details of products purchased, delivery address, payment details.
Cookies and similar technologies: information about your browsing behavior on our website.

3. Purposes of data processing
We use your personal data for specific purposes, including but not limited to:
Order processing: to process orders placed on the website, including invoicing and delivery of products.
Service improvement: to provide you with a better experience on our platform and to better understand your preferences and buying behavior.
Marketing: to send you relevant information and offers, if you have given your consent.

4. Legal basis for data processing
The processing of your personal data is based on the following legal grounds:
Performance of a contract: to provide you with the products and services requested.
Your consent: to send you marketing materials or register on our website.
Our legitimate interest: to improve the user experience and protect the site against fraud.

5.Data retention period
We will keep your personal data for as long as necessary to fulfill the purposes for which it was collected. After this period, we will delete or anonymize it in accordance with applicable law.

6.How we protect your personal data
Agrodot takes technical and organizational measures to ensure the security of your data. We use encryption to protect sensitive information and store data on secure servers.

7. Your rights
Under the GDPR, you have the following rights:
Right of access: to request information about your personal data.
Right of rectification: to correct inaccurate or incomplete data.
Right of erasure: to request the deletion of your data, under certain conditions.
Right of restriction: to request restriction of data processing.
Right to object: to object to the processing of your data for direct marketing.

.8. Transfer of data to third parties
We may share your data with service providers such as:
Delivery services
Payment processors
Marketing and research providers
All data transfers will be carried out in accordance with data protection legislation and with appropriate security measures.

9.Changes to the Privacy Policy
This policy may be updated periodically to reflect changes in our business or legal requirements. We will post any updates on this page and, if necessary, inform users through other channels.

For any questions or queries, please contact us at sales@agrodot.ro and we will get back to you as soon as possible.